Questions, answered.
Everything about orders, shipping, returns and fit — searchable, skimmable, no ticket required.
Orders & Account
Pick your size, hit "Add to Cart," then head to checkout — confirm your shipping address and pay. You'll get a confirmation the moment it goes through.
You'll receive a confirmation email and an SMS/WhatsApp notification with your order ID. Use it to track your package from your account.
Yes, as long as the order hasn't shipped yet. Log in, open the order, and select "Change Address." Once it ships, the address is locked.
Message us on WhatsApp with "Cancel order" and your order ID before it ships. Once an order has shipped we can no longer stop it, but you're welcome to return it.
Shipping & Tracking
We currently ship across the country. International shipping isn't available yet, but it's on the roadmap.
Most orders arrive within 4–7 business days depending on your pincode. You'll see an estimated date at checkout before you pay.
Our courier partner will attempt delivery three times. If it still can't reach you, the order returns to our warehouse — contact us to arrange a re-delivery.
Tracking can lag by up to 24 hours at transit hubs. If it's been longer, drop us your order ID and we'll chase the courier directly.
Payment Mode
Cards, UPI, net banking, popular wallets, and Cash on Delivery on eligible pincodes and order values.
This usually reverses automatically within 5–7 business days. If it doesn't, send us the transaction reference and we'll sort it out with our payment partner.
COD is available on most pincodes, with a small handling fee. You'll see if it's available for your address at checkout.
Returns & Exchange
You can return or exchange any item within 7 days of delivery — exchanges are free of charge.
Prepaid orders are refunded in full to the original payment method. COD orders are refunded to your bank account or UPI once details are shared — the COD fee itself isn't refundable.
Pick the item you actually want. If it costs more, just pay the difference at checkout — the swap is otherwise free.
Send us a photo or short unboxing video on WhatsApp and we'll ship a replacement right away — no back-and-forth needed.
Wash Care
Stick to a mild detergent and cold or lukewarm water. Skip the bleach entirely — it wrecks both colour and fabric.
Iron on low heat and avoid direct contact with prints or embellishments — iron on the reverse side when possible.
Hang loose, inside out, away from direct sunlight. It keeps colours from fading and graphics from cracking.
Miscellaneous
Every order is covered — if something arrives wrong, damaged, or not as described, we make it right at no extra cost to you.
WhatsApp is fastest — send us a "Hi" and we'll reply within 24 hours. You can also use the contact form on our Contact page.
Yes — our flagship is in New York. Check the Contact page for the address and hours.
Talk to anactual human
Real replies, not canned ones — usually inside two hours.